Returns & Exchanges

You can Return or Exchange your order up to 14 days after you received your order.

 

Here´s what to do if you want to return or exchange your order:

1. Please make sure that you return the product in the same condition as you received it as we cannot accept returns of products that has been worn by you.

 

2. Fill out the enclosed formula and put it in the package.

 

3. Send the package to:

MAYA FREYA IVS

Nupark 51

7500 Holstebro

Denmark

NB.: We only accept packages that has been sent directly to our address. 

Shipping cost for returning your package is paid by you.

If you want to exchange your order, we’ll pay the shipping cost on your new products.

 

4. Please note that you are responsible for your returned package until it has been received by us. In case anything should happen to your returned package, it's a good idea to have a receipt as proof of the shipping. 

 

5. We will contact you as soon as we received the package and we will either refund you or send you a new product depending on what you have chosen.